Privacy Policy

Last Updated: March 1, 2024

At TwitPicks, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sentiment analysis platform. Please read this privacy policy carefully.

Information We Collect

When you use TwitPicks, we collect information that you provide directly to us, including your name, email address, and payment information when you subscribe to our services.

We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, operating system, and usage data.

We do not sell, share, or distribute your personal information or trading strategies to third parties.

How We Use Your Information

To provide, maintain, and improve our sentiment analysis services

To process your transactions and send you related information

To send you technical notices, updates, security alerts, and support messages

To respond to your comments, questions, and customer service requests

To personalize your experience and deliver content relevant to your interests

To monitor and analyze trends, usage, and activities in connection with our services

Data Security

We implement industry-standard security measures to protect your personal information, including AES-256 encryption for data at rest and in transit.

Our platform is SOC 2 compliant and undergoes regular security audits.

We use secure payment processors and do not store your complete credit card information on our servers.

Access to your personal information is restricted to authorized personnel only.

Your Data Rights

You have the right to access, update, or delete your personal information at any time through your account settings.

You can opt out of marketing communications by clicking the unsubscribe link in our emails.

You have the right to request a copy of all personal data we hold about you.

You can request that we delete your account and all associated data by contacting our support team.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

We use analytics services to understand how users interact with our platform and to improve our services.

Third-Party Services

We use third-party services for payment processing, analytics, and infrastructure hosting.

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

We do not share your trading strategies, watchlists, or sentiment analysis data with third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.

Children's Privacy

TwitPicks is not intended for use by individuals under the age of 18.

We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction.

We ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of TwitPicks after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@twitpicks.com

Address: TwitPicks, Inc., San Francisco, CA